Shipping + Returns

All orders ship directly from our studio in Chicago, IL. Most orders ship within 2 business days, however custom orders may take longer. Local residents and visitors are welcome to pick up their items to save on shipping time and costs. Please send an email to info.simplystout@gmail.com for more info on local pickup.

All orders are shipped via USPS unless otherwise requested. Once your order has shipped, you will receive a confirmation email with shipping details and tracking number.

HOLIDAY 2020 DEADLINES

USPS:

Ground: Order by Monday December 14th

1st Class: Order by Thursday December 17th

Priority: Order by Thursday December 17th

Priority Express: Order by Monday December 21st

*Please note that due to COVID-19 and USPS delays, orders may be delayed out of our control. These deadlines have been set by the USPS, however the earlier your place your order, the better.  

FED/EX:

Ground: Order by Saturday December 12th

International Economy: Order by Saturday December 12th

2 Day: Order by Saturday December 19th

Priority Overnight: Order by Monday December 21st

International Priority: Order by Monday December 21st